Application services include app development, support, cloud migration, modernization, integration, security management, and more. In IT since 1989 and 700+ experts onboard, Adonis Network brings all-around services to turn your enterprise applications into max profit.
Adonis's Concept of Application Services
- We use modern technologies and approaches. We eagerly utilize and constantly develop our competencies in IoT, big data, machine learning, AI, image analysis, AR, DevOps/Continuous Delivery (CD), and don’t shun proven and long-trusted techs.
- We know how to deal with complex enterprise IT landscapes that have evolved for decades. For 32 years, we’ve been accumulating the experience from multiple projects and learned the tricks to tame the systems of various nature and architectural patterns.
- We are flexible in terms of cooperation. We are ready to cooperate with third-party vendors and together deliver business value to the customers. If the customer’s needs and priorities change, we can adjust the responsibility scope on the go and adapt service timelines to the new context.
- We focus on TCO of the solutions we deliver and manage. We analyze how to optimize operational, maintenance, and other costs during a solution’s life cycle.
- We've established reliable, disciplined processes. We have ISO 9001 certified quality management, ISO 27001 certified information security management, ISO 13485 certified quality management for medical devices and Software as a Medical Device and more.
Application Services We Offer
Application development
The success of our software comes from:
The actual value to business
We thoroughly study all critical business needs and the future application context, make appropriate architecture and technology choices to build the solution that answers the specific requirements of your business.
Stable work and undemanding support
We write loose-coupled and readable code to keep it easy to test, maintain, and upgrade.
High quality and timely releases
We aren't just ISO 9001-certified - we have our own Quality Management System that streamlines our software development processes and allows us to provide reliable solutions within the established deadline.
Agile delivery of new features
We employ DevOps, Continuous Delivery and Continuous Integration practices, automated testing and deployment tools. Thus, we ensure constant delivery of releasable solution (implementing new features as often as 1-2 times a week), without system freezes and with reduced code errors.
Application management
The list of our application management services includes but is not limited to:
Remote application monitoring and performance management
We take over the continuous remote diagnostics of your critical applications. We identify problems, share with you the detailed info on the causes of found issues and provide recommendations on the needed improvements. We track application performance, transaction integrity, data consistency, message queue exceeds, server failures.
Remote application support
We help you to treat a wide spectrum of problems and incidents, manage modifications (from minor enhancements to app changes) and configurations, and advise you on beneficial app optimization activities to address new evolving needs.
Help Desk
Our 24/7 help desk can become a single point of contact for application users, the help desk agents will receive all inbound service requests and incident reports through any preferred communication channel (e-mail, phone, chat, a ticket management system, and more) and:
- Provide info about applications and their usage.
- Estimate the problem and solve simple cases directly (L1 support) or escalate more serious problems to technical experts (L2/L3 support).
- Create a knowledge base and an FAQ section for users’ self-help.
- Сross-platform apps on Xamarin.
- Gather users’ feedback for a development team.
Design and implementation of the Continuous Delivery (CD) pipeline
We design and implement the CD pipeline to connect development, testing and deployment of your application and automate them. This enables you to leverage multiple DevOps/CD values and deliver new app features quickly and efficiently.